Strategic Operations Manager with 15+ years of experience driving operational excellence, customer satisfaction, and scalable service delivery across technology-driven environments.
Specializing in AI/ML data operations, Python scripting, Unix systems, and deployment automation alongside operations management and customer success leadership.
I am an Operations Manager who speaks the language of engineers. With 15+ years of experience, I bridge the gap between high-level business strategy and deep technical execution. I don't just manage people; I engineer efficiency. Whether it's writing Python scripts to automate workflows, leveraging AI agents to optimize processes, or leading data collection across global markets, I build systems that allow teams to scale. My approach combines the empathy of a Customer Success leader with the precision of a Technical Analyst.
Currently based in Dubai, UAE with an employment visa, I specialize in operations management, customer success, data governance, service delivery, and team leadership, with recent focus on data operations supporting machine learning pipelines and technical automation.
My technical expertise extends to AI prompting, Python script execution, Unix command line operations, and deployment automation, which I leverage to optimize workflows and enhance operational efficiency.
English, Hindi, Kannada
Bachelor of Commerce - Mangalore University, India (2012)
Computer Operating & Programming - Govt. Industrial Training Institute, India (2005)
Expert in crafting effective prompts for AI models (ChatGPT, DeepSeek, Gemini), optimizing outputs for business applications, and integrating AI tools into operational workflows.
Proficient in Python scripting for data processing, automation, workflow optimization, and integration with ML pipelines and operational systems.
Skilled in Unix/Linux command line operations for system administration, file management, process monitoring, and automation scripting.
Experienced in machine deployments, pre-deployment site surveys, hardware setup, and live troubleshooting to ensure seamless integration.
Specialized in data operations supporting machine learning pipelines including data quality, preprocessing, and governance for AI/ML models.
Salesforce CRM, HRIS Systems, Advanced Excel, Reporting Dashboards, Slack, Notion, and technical support operations.
A brief overview of my professional background, technical expertise, and operational philosophy.
PDF format • Updated 2025 • Complete work history & technical skills
Dubai, UAE (Employment Visa)